Privacy policy

Effective Date: September 10, 2026

This Privacy Policy explains how Furlovique, operated by GALLOPING PONY LLC, collects, uses, discloses, and protects personal information when you visit furlovique.com, place an order, contact us, or otherwise use our services.

Information We Collect

Depending on how you interact with us, we may collect:

  • Name, billing address, shipping address, email address, and telephone number;

  • Order, product, return, refund, and customer-service information;

  • Payment-related information processed by Shopify and applicable payment providers;

  • Device, browser, IP address, cookie, and website-usage information;

  • Marketing preferences and communications;

  • Information you voluntarily provide when contacting us; and

  • Information used to detect fraud, unauthorized transactions, or security risks.

We do not directly store complete payment-card numbers. Payment information is processed by Shopify Payments or other payment providers available at checkout.

How We Use Information

We may use personal information to:

  • Process and deliver orders;

  • Confirm payments and transactions;

  • Provide order tracking;

  • Handle returns, refunds, exchanges, and customer support;

  • Communicate about orders and service updates;

  • Operate, maintain, secure, and improve our website;

  • Prevent fraud and unauthorized activity;

  • Provide marketing communications when permitted;

  • Measure website and advertising performance;

  • Comply with legal, accounting, and regulatory obligations; and

  • Enforce our policies and agreements.

How We Disclose Information

We may disclose necessary information to service providers that help us operate our business, including:

  • Shopify;

  • Shopify Payments and other payment processors;

  • Shipping carriers and fulfillment providers;

  • Website hosting and technical-service providers;

  • Fraud-prevention and security providers;

  • Google Merchant Center, Google Ads, and Google Analytics;

  • Professional advisers; and

  • Government authorities when legally required.

These parties receive information only as necessary to perform services or meet legal obligations.

We do not sell personal information for money. Certain analytics or advertising activities may be considered “sharing,” “targeted advertising,” or a “sale” under some state privacy laws. Where applicable, you may manage non-essential cookies through our cookie settings or contact us to exercise available rights.

Cookies and Similar Technologies

We use essential cookies to operate our store and may use analytics, preference, and advertising cookies to understand website activity and improve marketing.

Where required, non-essential cookies will be used according to your cookie-consent choices. See our Cookie Policy for additional details.

Marketing Communications

If you subscribe to marketing communications, we may send promotional emails or messages. You may unsubscribe using the link included in an email or by contacting us.

Unsubscribing from marketing does not prevent transactional messages about orders, payments, shipping, returns, or account security.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and tax records, resolve disputes, prevent fraud, and comply with legal requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No online transmission or storage system can be guaranteed completely secure.

Your Privacy Rights

Depending on your state of residence, you may have rights to:

  • Request access to personal information;

  • Request correction or deletion;

  • Obtain a portable copy;

  • Opt out of qualifying targeted advertising, sharing, or sales;

  • Withdraw consent where processing is based on consent; and

  • Appeal a decision concerning a privacy request.

To submit a request, email support@furlovique.com. We may need to verify your identity before completing the request.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Children’s Privacy

Our website and products are not directed to children under 13. We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.

Third-Party Links

Our website may contain links to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

Changes to This Policy

We may update this Privacy Policy when our practices, services, or legal obligations change. The revised version will be posted on this page with an updated effective date.

Contact Us

GALLOPING PONY LLC, doing business as Furlovique
769 Lane Allen Rd, Lexington, KY 40504, United States
Email: support@furlovique.com
Phone: +1 765-243-2215
Hours: Monday–Friday, 10:00 AM–5:00 PM Eastern Time